Often when monster news cycles dominate the media (cricket cheats, data cheats, social cheats…) smaller, less titillating stories can get missed. Such may be the case with an interview Marketing Week UK did with the Commercial Director of Formula One, Sean Bratches (read here). It’s...
This week served up a sober reminder of how the majority of the world’s population don’t recognise that they are sharing valuable information through online social platforms and even more worryingly, they aren’t aware that their information is being used to influence their behaviour with...
Keiretsu is a Japanese term that refers to an informal grouping of businesses with interlocking relationships and shareholdings. These partnerships are designed to aid and improve each individual business and there are many powerful ones in Japan. For example, Toshiba, Sony, Fujifilm and Suntory Whiskey...
Have you ever felt overwhelmed by constraints? Distribution is squeezing you, legislation hurt you, budget cuts frustrate you or a lack of resource is crippling? We’ve all experienced the feeling of being constrained by factors largely beyond our control, but it is how we react...
You may not know Tim Flattery, but there’s a good chance you know his work… Most recently he launched WPP’s content specialist Wavemaker in North America (before MEC and Maxus folded into it). Tim’s content creation credentials are impeccable – he created and sold the...
Do you remember what it was like being a teenager? The constant pressure to fit in, striving to be popular, to say the right thing, to wear the right thing, to have the latest thing, talking about yourself constantly, airing your ill-informed opinions on whoever,...
It’s often said that what gets measured gets managed. Which is probably true. But just because something is managed does not mean it is being taken seriously. To be taken seriously requires a value. One of the first things we recognised when we created Sonder...
At last week’s investment call, McDonald’s CEO said a focus on improving service, product quality and experience drove growth in customer satisfaction scores which in turn grew sales to their highest in 6 years. Hey, wait a second there, did he say if you improve...
Every week, it seems there's someone jumping up and down about agency transparency. The gist of these articles/posts/reports is that agencies should be more transparent. Of course they should, but then the industry has been saying that for years. What's changed? Not much, if anything. Transparency...
That’s right, just 2 media conglomerates will take two thirds of your digital spend in 2018. According to a recent global report commissioned by Salesforce, the Google product suite including YouTube and the Facebook suite including Instagram, will between them clean up global digital ad...